DWP helps software product companies meet the challenge of product maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.
With teams staffed across USA and Offshore Software development centers in India, DWP serves as an extension of a client's development/maintenance team, or provide turn-key, round-the-clock support services.
DWP strives to develop a comprehensive understanding of your product’s life-cycle, its advantages and most importantly its drawbacks. DWP is well equipped to provide product maintenance services for software products. Our Global service delivery model and infrastructure are geared to provide onsite and an offshore product maintenance services.
Our significant experience in diverse industry verticals such as Healthcare, Retail, Utilities, business tools and Finance amongst others, allows us to tailor our services better and also actively participate in fulfilling your requirements. This enables you to focus on your core competencies and strategic planning. Product maintenance, as per our global delivery model is very cost effective and quality oriented approach.
Our services include product up-gradations & enhancements, new version releases and technical support for resolving issues encountered by users. We use a robust bug tracking and resolution process and have a specialized testing team for support these services.
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Installation and Customization: Installation and customization as per the client environment |
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Corrective Maintenance: This is done to resolve the corrective, incidental issues and errors. |
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Preventive Maintenance: This is based on futuristic approach in we plan and implement an action to evade future problems based upon past incidents, anticipation and feedback. |
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Adaptive Maintenance: Some adoptions are made to the application as a result of external factors. |
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Perfective Maintenance: This is done to carry out functional modifications. |
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Our Product maintenance engineers are available in USA and in India. These engineers are experienced in various technologies with knowledge of various industrial domains.
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